Eliza is the AI receptionist your practice has been promised but never gotten — answers on the first ring, runs the seven-point intake in your voice, books real appointments into Open Dental, recognizes returning patients by phone, and never has a bad day.
Two-week onboarding. We port your existing front-desk line, ingest your services catalog, and tune Eliza to your practice's voice. You keep the dashboard. She does the rest.
We move your front-desk number onto a Telnyx + LiveKit pipeline in a single off-hours cutover. Human-forward fallback always on.
Services from your website, hours from your sign, insurance posture, savings plans, financing — all grounded into Eliza's working memory. She speaks your dialect.
Warm-neighbor, polished concierge, direct & efficient, or calm & reassuring. Pick a default and let her adapt for anxious callers automatically.
Start with after-hours only. Expand to in-hours overflow once your team trusts her. Switch off whenever. No contract lock-in.
Direct to Open Dental via the REST API. Slot picker hits /appointments/Slots. Confirmation hits /appointments/Confirm. Pending appointments land in your dashboard for the office to confirm.
Name, DOB, mobile, email, reason, insurance carrier, referral. Captured conversationally, spelled correctly, written to a new patient record with carrier coded for clean billing.
Daily cron over /recalls/List. Lapsed patients surface in your dashboard with a one-click text-to-rebook. Hygiene revenue you'd already given up on.
Safety screen first — swelling, breathing, bleeding. Real emergencies warm-transferred to your on-call line. Routine emergencies booked into the next available block. Never an unanswered crisis.
Stripe Text-to-Pay, Affirm and Sunbit BNPL links sent over SMS. Card data never touches the call. Larger treatment plans actually get accepted.
Every call recorded, transcribed, summarized. Linked to the patient and the booking. Find "the call where Mrs. Patel asked about veneers" in five seconds.
Cancel any time. Real human support inside the dashboard.
Receptionist + dashboard. After-hours wedge.
All of Lite, plus the OD wiring that pays for itself.
Pro plus white-label and the full FFS toolkit.
Voice minutes beyond plan: $0.79/min. Cancel any time. No setup fee.
Drop your number. We'll call you from a real practice line in the next two minutes so you can be the patient. No deck, no salesperson — just Eliza.
No spam. We delete the number after the demo.